The key to productive workshops and usability testing.
Facilitation is an important but often overlooked skill in design, research, strategy, and management. It's a style of leadership that assumes shared ownership of outcomes.
Facilitation is a way to bring out a group's best ideas and build alignment around decisions, rather than false consensus that often ends up leading to costly disagreement and change.
We rely on solid facilitation when conduction design review and feedback sessions, usability testing, collaborative sketching sessions, information architecture workshops, and empathy mapping sessions.
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