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How and why to test your usability interviews
You may be tempted to jump right to the fun bit—the interviews with live participants— but your patience and diligence will be rewarded if you take a little extra time...
Eliminate guessing, not clicks
Even though the 3-click rule is an unsupported, arbitrary guideline, it’s not something to simply brush off as inaccurate.
The simplest way to improve user surveys
We get asked for user survey advice a lot. We find ourselves offering the same, simple piece of advice.
Designing an inclusive user experience
Designers are responsible for creating experiences that are not only beautiful and intuitive, but are also inclusive and accessible for all.
How we do design and usability audits
Design and usability audits are among the most important things we do at Res.im. Here's how we approach them.
User research vs. market research
User research and market research do a lot of similar things but come from different backgrounds, suited to different situations.
Tips for facilitating a card sort
Card sorting is a simple, fast, and user-focused design exercise that helps organize and structure data. With proper facilitation, card sorting reduces the guesswork typically involved in activities like information architecture design.
UX survey design: why and when to run a user survey
Surveys can be fairly easy to do, but also easy to do poorly if you’re not careful. But no user research method is always right (nor always wrong).
Why are some doors so difficult?
There’s a place near our office with notoriously terrible doors. I watched people use them and tied the results to basic usability and design principles.
Embracing agility in user research
The most adaptable research is a process of continuous discovery — not by planning poorly but as a natural response to evolving questions and needs.
How to get the most out of usability testing
Usability testing is a pivotal part of UX design. To make sure you get value from usability tests there are certain things you need to do, regardless of the type of test.
Tips to encourage new ideas in collaborative sketching
In collaborative sketching, some participants might need a push in the right direction. Learn how to encourage new ideas with your team.
Jobs to Be Done in the Student Journey
Understanding people’s underlying needs is always essential. This is especially true as the scope of digital experience goes beyond selling to become a more integral part of the products and services being offered.
Three Ways to Make the Most of Collaborative Sketching
Collaborative sketching can bring out a lot of great ideas. Need to know how to make the most of it? Read Jonathan Kochis' suggestions for facilitating an effective session.
Five questions to ask before building anything
The greatest risk in any project is building something people won’t use. Skipping research turns your whole project into a research cost.
What does digital mean? A brief history
Virtually every industry is building layers of digital user experience around its products and services. And digital continues to mean different things to different people.
Research makes me a better designer
The days of designers being handed a brief and disappearing to work in isolation are over. Involving designers in research and researchers in design decisions gives everyone the opportunity to expand their skillset and make informed decisions on behalf of the user.
How business rules affect user experience
UX belongs to the user. It’s how they feel. It’s their experience and how what you've designed makes them feel. We can influence UX but we can’t control it.
Usability testing and age diversity
Usability testing can feel intimidating for the facilitator and the users. Hear more about our experience with age diversity and how it can differ.
Adventures in product development
Testing product development, what are your options and where should you start? Find out what insights Res.im might have to offer.
What does a UX researcher at Res.im do?
Are you curious about what a UX Researcher does, and how it can help your business/project? Read about what a day in Brian Frank's shoes looks like.
Considering macro cognitive load in user experience design
Ensuring your users aren't feeling overwhelmed or overloaded is important, especially with mobile applications.
Beyond the "death" of web design
As web design evolves, the need to have a user-focused website grows. Read Res.im's UX researcher's insight about staying relevant.
Experimenting with Jekyll
How does Jekyll stack up? A Res.im developer, Heather, helps to explain some of the advantages and disadvantages of the flat-file site.
International students and self-identification on PSE websites
Res.im hypothesizes, tests, and elaborates on some of our findings about how International Students use PSE websites.
Trying new things: augmented reality edition
Trojan Technologies & Res.im experiment with augmented reality, and learn how it can provide value in the water disinfection space.
Large websites and the importance of a prototype
Focusing our efforts on creating prototypes for everything we do, and evolving those prototypes on a sprint-by-sprint basis, hasn’t been perfect. But by choosing progress over perfection we’re finally seeing results.
DoGo mapping in the UX planning process
Processes are meant to be broken. Wait, that's not right, but processes and planning do need to be fluid and able to adapt. Curious where to start? Learn more about what helps Jonathan Kochis.
The internship: week one and a busy 2015
Learn what it's like to internship at Res.im, a busy UX research, design, and development company.
LRCP Virtual Orientation earns Webby nomination
Earning a Webby Nomination for our work with LCRP (a part of LHSC) is something the Res.im team is very proud of.
Making our own mini goal light
While waiting for some parts to arrive for an internal project at Res.im, I had an opportunity to revisit and experiment with some technology that I had only managed to find time to run demos with.
An experiment with designing in the browser
Designing for websites has its challenges. Read about what Res.im faced when trying out a new approach to design.
Revamping the LHSC Cancer Treatment Virtual Orientation
Virtual orientations can provide a lot of value. Here, LHSC was able to help familiarize patients with services and explain the layout of the building.
A warm welcome to Broward College
An exciting project comes in from Broward College. Learn how a previous project was shared with the right person to get this ball rolling.