For mission critical digital products

We use UX research and product design to help clients like 3M Canada discover and capitalize on new ideas.

Jonathan Kochis and Justine Lileikis review an empathy map created with an enterprise client.

UX research

A UX research kick-off session for an education client.

UX research helps deliver valuable, user-centred products faster than guess-based work.

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Usability testing

Brian Frank conducting a moderated usability test.

Usability testing uncovers costly problems and improvement opportunities on live products and early prototypes.

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Digital product design

Screens from a mobile health product we designed.

Well designed websites, apps, and software have lower development costs, faster adoption, and higher user satisfaction.

More on digital product design

“The team is small, super flexible, and always willing to work in ways that best suit the needs of the business.”
- Alison Fantillo, Manager, Corporate Marketing (former), StarTech.com

Quality over quantity

Our team is small, responsive, and easy to align around your users and the goals of your organization.

Here’s what we’re currently working on:

  • IoT mobile interface design for a technology manufacturer.
  • Website UX research, strategy, and design for the College of New Caledonia.
  • Website usability testing for 3M Canada.
  • Website UX research, strategy, and design for SAIT Polytechnic.
  • Mobile health product design for a research and commercialization network.
Jonathan Kochis
Research and Design
Jonathan Kochis
Diana Caballero
Design
Diana Caballero
Brittany Bragg
Design
Brittany Bragg
Justine Lileikis
Development
Justine Lileikis
Marilia Brasil
Operations
Marilia Brasil
Chantel Wong
Project Management
Chantel Wong
The simplest way to improve user surveys

We get asked for user survey advice a lot. We find ourselves offering the same, simple piece of advice.

Brian Frank Profile
Brian Frank
January 10, 2019
Designing an inclusive user experience

Designers are responsible for creating experiences that are not only beautiful and intuitive, but are also inclusive and accessible for all.

How we do design and usability audits

Design and usability audits are among the most important things we do at Res.im. Here's how we approach them.

User research vs. market research

User research and market research do a lot of similar things but come from different backgrounds, suited to different situations.

View all writing